Privacy Policy
Last Updated: April 29, 2026
Karmic Earth respects your privacy and is committed to protecting your personal information.
1. INFORMATION WE COLLECT
When you place an order, we may collect your name, email address, shipping address, billing information, payment information, and order details.
When you browse our website, we may automatically collect information such as your IP address, browser type, device information, cookies, and website activity.
With your consent, we may send you promotional emails or text messages about Karmic Earth products, offers, and updates.
2. HOW WE USE YOUR INFORMATION
We may use your personal information to:
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Process and fulfill orders;
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Process payments;
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Arrange shipping, deliveries, returns, and refunds;
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Provide customer service;
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Prevent fraud and protect our website;
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Improve our products, services, and website; and
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Send marketing communications where you have consented.
3. CONSENT
By providing personal information to place an order, make a payment, arrange delivery, or request a return, you consent to our collection, use, and disclosure of that information as reasonably necessary for those purposes.
You may withdraw your consent for marketing communications at any time by unsubscribing or contacting:
customerservice@karmicearth.
4. SHOPIFY & THIRD-PARTY SERVICES
Our store is hosted by Shopify, which provides our e-commerce platform.
Your information may be processed or stored by Shopify and other service providers, including payment processors, shipping providers, analytics providers, and technology providers.
We only disclose personal information where reasonably necessary to operate our business, fulfill orders, provide services, or comply with legal requirements.
Some service providers may process information outside Canada, where your information may be subject to the laws of that jurisdiction.
5. SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information.
Payment information is processed using applicable industry security standards, including PCI-DSS requirements where applicable.
However, no method of Internet transmission or electronic storage is completely secure.
6. COOKIES
Our website may use cookies and similar technologies to operate the website, maintain shopping-cart functionality, remember preferences, analyze website usage, and support marketing.
You may manage cookies through your browser or available cookie-consent settings.
7. YOUR PRIVACY RIGHTS
You may contact us to request access to or correction of the personal information we hold about you, or to ask questions or make a complaint about our privacy practices.
We may need to verify your identity before responding to certain requests.
8. AGE OF CONSENT
By using this website, you confirm that you are at least the age of majority in your place of residence or have permission from a parent or legal guardian.
9. RETURNS
For returns, contact:
customerservice@karmicearth.
We will provide you with a return label and the applicable return instructions.
Please do not send returns without contacting us first.
10. CHANGES TO THIS POLICY
We may update this Privacy Statement from time to time. Updated versions will be posted on our website.
11. CONTACT US
For privacy questions, access or correction requests, complaints, or other concerns, contact:
Karmic Earth
Privacy Compliance Officer
Toronto, Ontario, Canada
customerservice@karmicearth.
